Refunds

What happens when a refund is requested

Understand eligibility review, provider processing, and why outcomes and timing can vary.

Audience
For everyone
Language
English
Last updated
Updated

A request starts a process

A refund request is reviewed against the transaction state and applicable marketplace terms. Submitting a request does not guarantee approval or a particular result.

Follow the confirmed outcome

If a refund is approved, provider and bank processing can affect when the result appears. Use the signed-in transaction or support flow for account-specific status.